2go charges
₦30 for retrieving of account
password. Using the number you used to
open your account, send an sms with
message content "
2GO PIN" or
"
2GO PASSWORD" to "
32120". To retrieve your password for free, visit
www.2go.im
with your
phone browser and click on
Get Help and select
Kenya as your
country. Click On "I forget My
Password/PIN" Option And You Will Be
Asked To Provide Your Mobile Phone
Number. You Must Enter Your Phone
Number With International Format. For e.g If
Your Phone number Is "
08131388658", You Will Have To Enter It Like This
"
2348131388658, Then Click On
The Proceed Button As Shown On The
Picture Below.
